FAQ
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FAQ *
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YES! Absolutely, you just need 4 feet of stable counter space so that we can have enough room to set up.
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YES! You can book both packages and have them outdoors. However, we will need 4 feet of stable counter space + a shaded area. We will provide an outdoor extension cord to plug into a wall outlet.
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Our rentals are typically for the same day, with pick-up after your event. However, depending on your event time and location, we may be able to arrange next-day pick-up.
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Friendly Reminder: For safety reasons, once the cart is set up, it will need to stay in that spot. We recommend deciding on the perfect location ahead of time so everything is ready when we arrive. Before booking, you’ll review and sign our Equipment Liability Agreement - please take a moment to read it carefully so you’ll know exactly what to expect.
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Yes, we do not provide the alcohol.
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You are welcome to buy any alcohol to compliment the flavor you choose. For tequila, we do recommend any 100% agave tequila of your preference.
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Absolutely, it is your celebration and we are here to make it fun for everyone. You can choose to have both cocktails, both slushies or one of each. We will label which flavor is alcoholic so that there is no confusion the day of your event.
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No Problem! You are welcome to purchase additional pre-mixed syrup from us. We’ll show you exactly how to add it to the machine before we leave, and we’ll provide extra cups so you’re fully stocked.
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You will need 1 liter of alcohol for each reservoir that will contain alcohol.
Both sides with cocktails? You’ll need two 1-liter bottles.
Just one side with alcohol? You’ll need one 1-liter bottle.
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Before your event, we’ll know which side has alcohol and will set that reservoir to a special temperature. Please don’t add alcohol to the non-alcoholic side — if the temperature isn’t right, it won’t turn to slush. To ensure the machine works perfectly, please don’t add anything to either reservoir unless we’ve given you the go-ahead*.
*Full details are in the Equipment Rental Agreement
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Absolutely! We only require $100 deposit when booking, with the remaining balance due the day before your event. But if it’s easier for you to pay in full upfront, that works for us too.
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We’ll arrive several hours before your event to set everything up:
Indoors: 2-2.5 hours before your start time
Outdoors: 3.5 - 4 hours before your start time
Set-up takes about 30-45 minutes, including the cart, machine, decor, and garnish tray. The mix will still be liquid, but it will be perfectly frozen and ready to serve by the time your celebration begins!